Microsoft working on automatic error correction tool
InformationWeek | at | by Mike
Microsoft introduced a little piece of error-repair software called Fix It about two months ago with little fanfare. Though it's flying under the radar now, the tool could become an important part of Microsoft's arsenal going forward, and eventually significantly cut the amount of time it takes to resolve computer problems, without the need to consult byzantine online forums or call tech support. That is, if Microsoft can execute on its vision.
Right now, the idea behind Fix It is to offer automated scripts to repair computer problems Microsoft has documented in its Knowledge Base, a large online repository of product and troubleshooting documentation that users are often prompted to consult after their computers have a problem.