Recent record shows we can take Allchin at his word
ENT News | at | by Mike
Microsoft group vice president of platforms Jim Allchin says Microsoft will "do right by our customers" in the event that the Longhorn release slips into late 2005 or beyond.
With Software Assurance, customers are paying the equivalent of 29 percent of the cost of their desktop operating systems each year to guarantee that they'll have access to the next upgrade. Of course, if that upgrade doesn't arrive during the three-year life of a Software Assurance deal, customers have almost paid twice for one version of the software.
While Allchin refused to be pinned down on specifics of what doing right by customers would mean, Microsoft's recent record indicates that the company deserves the benefit of the doubt.