The Blaster School of Hard Knocks

MS-Watch | at | by Mike

Blaster is teaching Microsoft how to better communicate. But there are other lessons Redmond could stand to learn. Microsoft learned a lot from the Blaster worm that blasted onto the scene last month. But it could have learned more.

But school's not out for Microsoft on Blaster. There are a few lessons that Redmond seemingly hasn't taken to heart.

For one, PSS needs a better emergency plan. Microsoft Product Support Services (PSS) officials have devised an emergency security plan for virulent viruses, worms and other kinds of attacks. And, at least publicly, the PSS execs are claiming it worked well in the case of Blaster.