Microsoft aims to cut CRM costs
CRM Assist | at | by Mike
Microsoft is preparing the ground for a December entry into the UK customer relationship management (CRM) market with a plan for some flexible pricing and by recruiting a large number of integrators with expertise in specific industries.
The software giant's first UK release will be called CRM 1.2 and will be a modified version of the 1.0 product already available in the US. It will be a global release with one tariff that Microsoft hinted will be lower than the original entry-level US price of $395 (£250) per named user.