Microsoft VP champions a new system of measurement
MS-Watch | at | by Mike
Information worker boss Jeff Raikes is pushing for economists to stop focusing on 'outputs,' and, instead, examine 'outcomes.' Microsoft Group VP Jeff Raikes says it's high time to move beyond the industry debate over whether information technology (IT) offers companies competitive advantage. Instead, he says, it's time to question how companies measure the impact of IT.
Raikes, along with executives from Microsoft, Accenture, Cisco, Hewlett Packard, Intel, Xerox and myriad academic, government and private-industry representatives have been working for more than a year to establish a set of common metrics for measuring business productivity. On Monday, about 200 IWPC backers met in New York City as part of the first Information Work Productivity Council (IWPC) assembly, called the Information Work Forum.