Microsoft moves to 10-year lifecycle for product support
ENT News | at | by Mike
Microsoft on Tuesday formally extended support for all of its business software by a minimum of three years, clarifying the company's support plans as ship dates for major Microsoft infrastructure products have slipped by several years. "We will move from seven years to a minimum of 10 years support for all of our business software," Andrew Lees, corporate vice president for servers and tools, said to applause in a speech at Microsoft's TechEd 2004 conference on Tuesday.
By announcing the extension, Microsoft is giving customers a way to predict what Microsoft had been doing in a haphazard way in recent years.