Slow XP SP2 rollout. Wanna know why you waited?

WinNetMag | at | by Mike

So-called normal Windows XP users will start gaining access to the Automatic Updates version of the XP Service Pack 2 (SP2) upgrade on Monday. But I've gotten a lot questions about the wait. Specifically, why has Microsoft opted to stagger the availability of XP SP2 when so many people want to get it quickly? The reason may surprise you, and it has nothing to do with bandwidth issues. Instead, the big issue with SP2 is support. And while the software giant's support lines have been relatively quiet as of late, the company's partners fear that SP2 is going to unleash a torrent of support calls, calls which will come to them and not to Microsoft. So out of deference to its partners, Microsoft is staging the rollout of SP2 in a bid to prevent a massive amount of support problems all at once.