Microsoft acquires Unveil Technologies
eWeek | at | by Mike
With the goal of enhancing its call center application development capabilities, Microsoft announced Thursday a technology acquisition from Unveil Technologies.
The terms of the deal were undisclosed, but Microsoft in addition to the technology buy, it also plans to retain key developers from Unveil Technologies Inc. The Unveil engineers will become part of Microsoft's Speech Server platform group.
Microsoft, of Redmond, Wash., plans to integrate Unveil's Adaptive Learning and Conversation Assist components into the Speech Server platform, essentially a speech-enabled interactive voice response application platform. Speech Server brings to the table components that enable automatic speech recognition and text-to-speech capabilities.