Microsoft CRM 3.0 beta gets cozy with Office
eWeek | at | by Mike
Tighter integration with Microsoft Office and improved customization tools are among the new features in Microsoft CRM 3.0, which the company released to public beta this week.
The beta for the Customer Relations Management package is scheduled to run for the next 60 days, after which if all goes well the product will be released to manufacturing before the end of this year to be ready for general release in the first quarter of 2006, said Brad Wilson, general manager for the product.
The new version includes new marketing automation facilities such as lead list, campaign and response management, Wilson said.