Microsoft works on Comcast e-mail problem

Seattle PI | at | by Mike

Microsoft said Friday that some people who use its Hotmail and MSN e-mail services are not receiving e-mail sent from Comcast accounts and other Internet service providers.

Brooke Richardson, a group product manager with Microsoft's MSN online division, said the problem appears to be due to an increase in e-mail volumes, which it is attributed in part to the Sober Internet worm.

She said the high volumes are causing e-mail to either be delayed or not make it to MSN and Hotmail users at all.