Microsoft shares tips for unlocking customer data
C|Net | at | by Mike
Microsoft has released free software code that lets its workers pull sales data into Outlook from customer information systems made by Siebel Systems, an internal project it hopes will inspire other businesses to build similar programs.
The software giant first discussed Project Elixir last January, in an effort to demonstrate how companies can use Web-based tools in Office 2003 to tie Outlook to other business systems from Siebel, SAP, Oracle and others. Chairman Bill Gates talked it up again a few weeks later.