Microsoft to talk mash ups, 'Titan' CRM 4.0 at Convergence

MS-Watch | at | by Mike

The software-as-a-service paradigm is expected to take center stage at Microsoft's Convergence conference, kicking off this weekend in Dallas.

At the company's annual conference for Microsoft Business Solutions customers and partners, executives with the Redmond software giant are on tap to highlight everything from Microsoft's hosted CRM plans, to its evolving strategy to add Web services to its existing ERP and CRM wares.

That product, code-named "Titan," and/or Microsoft CRM 4.0, is expected to provide true multi-tenancy capabilities, enabling Microsoft and other hosters to provision multiple customer accounts on a single server. That capability, if and when introduced, would put Microsoft more squarely in Salesforce.com's camp.