Microsoft unveils Dynamics CRM Live

eWeek | at | by Mike

Microsoft has announcedfinallyits version of on-demand CRM software.

For more than a year the software giant has nosed around the fact that it's working on customer relationship management as a service, but it wasn't until its annual Worldwide Partner Conference here July 11-13 that Microsoft Dynamics CRM Live made its formal debut.

On July 11, Microsoft announced its road map for its next major release of its on-premises CRM suite, Microsoft Dynamics CRMa plan that now includes on-demand capabilities.