Microsoft readies Dynamics CRM update
ENT News | at | by Mike
Microsoft announced this week it is nearing release of a new version of its customer relationship management software -- Microsoft Dynamics CRM for the 2007 Microsoft Office system and Windows Vista.
Additionally, besides continuing to be sold via the company's standard volume licensing program, Dynamics CRM will also be offered through the licensing used with Microsoft Dynamics enterprise resource planning products.
The updated version features the new "ribbon" user interface as Office 2007, as well as taking advantage of Excel 2007's data visualization enhancements to provide better analysis and decision-making for CRM managers and users, the company said in a statement. It also provides Windows Vista gadgets that let users place CRM activities, analytics and alerts directly onto the desktop or home page.