Microsoft sued over Xbox update
Seattle PI | at | by Mike
An Xbox 360 owner has filed a proposed class-action lawsuit against Microsoft, alleging that his video-game console and many others were rendered unplayable by an update to the company's online system.
The complaint, filed on behalf of California resident Kevin Ray, says Microsoft isn't properly paying the shipping costs to repair or replace consoles damaged by the update. Those costs, it says, can run as high as $140.
Microsoft acknowledges that there was a problem with the initial version of the Oct. 31 update, before it was resolved and redistributed the next day. The company says that, contrary to the suit's assertion, it is paying shipping costs to fix or replace all Xbox 360s affected by the initial problem.