'Mainstream' Office 2003 support ends

MCP Magazine | at | by Mike

Microsoft Office 2003 moved off "mainstream support" on April 14, which means that those seeking technical support for the product will have to pay for it.

The five-year-old Office 2003 product now enters its second five-year phase, called "extended support," where users will still get free security updates through the Microsoft Update service but have to pay for per-incident product support. Users requesting non-security hotfixes have to purchase a Microsoft Extended Hotfix Support Agreement to get them.