Just pin it on Microsoft

crmassist.com | at | by Mike

Thanks to WMLAH.com for this one!

Microsoft has become the company that the computer industry loves to hate. It's downright fashionable these days to blame everything on the "convicted monopolist." But that attitude also serves as a convenient vendor smoke screen that distracts the industry from more important issues such as building good products, listening to the customer and developing new technologies. Is Microsoft truly responsible for everyone's failures in this industry? To listen to its competitors, one might think so.

Vendors that can't compete have always needed someone to blame, someone to sue. Why not Microsoft? What other reason could explain why competitors' "technically superior" products fail to catch on? How about this: Many vendors are so cocksure that they know what's best for corporate IT that they fail to listen to what IT managers really want. Instead, they try to force-feed managers technologies they don't need. Microsoft has no monopoly on arrogance.