Microsoft again delays CRM update
InfoWorld | at | by Mike
Microsoft's famously slippery ship dates are sliding once again when it comes to the company's long-delayed Microsoft CRM 2.0 update.
Microsoft said Thursday it is expanding the software's feature set and delaying its release-to-manufacturing until the fourth quarter of 2005.
The move comes one week after Microsoft installed ex-PeopleSoft executive Brad Wilson as its new general manager of its CRM product. Partners say the delay is no surprise. Though Microsoft most recently said it would ship CRM 2.0 in the middle of this year, after delaying a planned 2004 release, those involved with the software say Microsoft was clearly not going to meet that deadline.